Changes that might affect your Centrelink payments

By Hank Jongen

Department of Human Services


IT’S been a big year so far for Services Australia processing new claims and payments for more than 1.4 million Australians during the COVID-19 pandemic.

We’ve also implemented new policy systems and process changes to handle the increased demand and support all Australians affected by the COVID-19 pandemic.

The new financial year is another busy time for Services Australia.

We’ve got some important updates about payments and what you may be eligible for.

Here’s what you need to know about important Age Pension changes and the second $750 Economic Support Payment.


Age Pension

On 1 July 2020, our income and assets tests for Age Pension increased.

We use these tests to work out how much Age Pension you can get.

The income and asset test limits are regularly updated to reflect changes in the Consumer Price Index (CPI).

When the CPI rises, the income and asset limit amounts also rise and you may see an increase to your regular payment amount.

The amount you get depends on your individual circumstances.

You don’t need to do anything, your payment rate will be adjusted automatically.


Economic Support Payment

During July, the second $750 Economic Support Payment was paid to eligible customers.

If you’re eligible, but haven’t received the payment, and you’ve checked your bank account details are correct, please call us on your usual payment number so a staff member can look into it for you.

To be eligible for the payment, you needed to be both living in Australia and getting an eligible payment or concession card on 10 July 2020, including:

  • Age Pension
  • Bereavement Allowance
  • Carer Allowance
  • Carer Payment
  • Disability Support Pension
  • Double Orphan Pension
  • Family Tax Benefit A
  • Family Tax Benefit B
  • Commonwealth Seniors Health Card
  • Pensioner Concession Card

The Economic Support Payment is not taxable, so it doesn’t count as income.

Enjoy this story? Share it!

About the Author: Hobart Observer

The Hobart Observer is your monthly community newspaper, reaching over 24,000 homes and businesses in and around the City of Hobart. It is the product of Nicolas Turner, Justine Brazil, Ben Hope, Simon Andrews, Tobias Hinds and guest contributors, with support from advertisers.

What’s new?

Go to Top