SPECSAVERS Hobart has launched a new audiology service to customers, revolutionising the industry for locals by offering hearing aids and care at clear, low prices.
But while affordable services and products are important, Specsavers Audiology Hobart’s new owner and audiologist Pip Muir says professionalism and customer care was the key to success.
“I love building connections with people, as well as helping them to communicate better in their everyday lives,” she said.
Joining Specsavers Hobart, Ms Muir said she was most looking forward to owning her own audiology clinic that aligned with Specsavers’ values.
“I like that Specsavers is very transparent, ethical and customer-focused,” she said.
“Being the owner of the business and the sole operator means the customers always see me, and the continuity is maintained.”
Specsavers offers professional eye care and eye wear and is now extending its values to hearing, offering the best technology hearing aids at affordable price points.
One in six Australians experience hearing loss, yet only one in three does anything about it.
On top of this, Specsavers research has shown that more than half of Australians (57 per cent) aged 18 years and over have experienced moments where they felt concerned about their hearing.
Specsavers’ executive director of its newly created audiology business, Darrel Magna, said the new audiology offering was giving Australians exceptional value in hearing aids and care, as well as the expert service that the Specsavers brand has become well-known for.
“By offering audiology, we’re providing truly accessible health care for our customers’ ears, as well as their eyes,” he said.
“The earlier we detect and treat hearing loss, the less of an impact the problem will have on a person’s hearing long term.
“All customers at Specsavers Hobart will now have a free five-minute hearing screen included as part of their overall eye health test in store.
“We don’t want Australians to have to wait seven to 10 years to do something about their hearing challenges, especially if it means they can’t live their lives to the full.”
If you feel like your hearing isn’t as good as it should be, Specsavers Audiology Hobart is now taking bookings for free* 15-minute hearing checks.
If further testing is required, comprehensive hearing assessments with Ms Muir are being offered for $49.
If you require hearing assistance as a result, the stores have a range of hearing aids designed and built by leading manufacturers, which feature cutting-edge innovations in hearing assistance.
A pair of hearing aids starts from $1,495.
“We’re open for hearing checks seven days a week and if further testing is required, appointments can be made,” Ms Muir said.
“Our new sound-controlled audiology testing rooms have been set up especially with the latest in audiology technology.”
Specsavers Audiology Hobart is accredited as a qualified hearing service provider by the Australian Government Hearing Services Program, which provides eligible people with access to hearing services such as hearing assessments, subsidised hearing aids and aftercare services.
If you think you might be eligible, you can apply for the Australian Government Hearing Services Program online or via post.
To book a hearing check at Specsavers Audiology Hobart, phone (03) 6223 5792 or visit www.specsavers.com.au/hearing.
*This is a 15-minute appointment. If further testing is required in a longer appointment, a fee will be incurred. Hearing Services Program approved customers receive all appointments at no charge to them.
Caption: Specsavers Audiology Hobart’s new owner and audiologist Pip Muir.